Costa Rica faq

Costa Rica faq

 

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Frequently Asked Questions

Below are answers to questions that you may not have found on the website.

How far are you from the beach and Manuel Antonio National Park?

Where are you located?
What time is Check-In and Check-Out?
Wht is Paypal?
Can you arrange tours?
What is the cancellation policy?
Do you have a restaurant?
What kind of clothes should I bring?
What is the weather like?
Do you have a safe in the room?
Are dogs allowed?
Who should we choose for Costa Rica Fishing?
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If you couldn't find the answer to your question, then please send us an email, we will be happy to reply.

How far is the hotel from the beach and Manuel Antonio National Park?
The Banana Tree Hotel is 1 mile from the main beach and 1.5 miles from the entrance to Manuel Antonio National Park. We are a 10 minute walk to the beach and a 15 minute walk to the park. The public bus stop is 50 yards from the hotel and the bus can get you to the beach in 2 minutes. The beach and park is a 1 minute drive.

Where are you located?
The Banana Tree Hotel is in Manuel Antonio. Our location can be found on this map of Manuel Antonio. If you have a guide book that shows locations of other hotels in Manuel Antonio. The Banana Tree Hotel is in between Si Como No and Costa Verde Hotels, next door to Casitas Eclipse.

What time is Check-In and Check-Out?
Check-In is at 2:30 p.m. and Check-Out is at Noon.

What is PayPal?
We use PayPal to collect online reservation payments. PayPal is a secure processor of online credit card transactions used by millions of individuals and businesses world-wide. PayPal is owned by eBay. More information can be found by visiting their website.

Can you arrange tours?
Yes. In fact if you are considering any Costa Rica Adventure tours during your visit, we recommend that you book them through the hotel. The cost to you is the same, we are familiar with the different tours available, and we know the better tour companies.

What is the cancellation policy?
Their is a one night charge for any cancellation. If you cancel your online reservation, you will be charged one night stay, and refunded the remainder. During Christmas, New Years and Easter Weeks, their are no refunds or cancellations for any reason.

Do you have a restaurant?
We offer continental breakfast, during the high season, every morning from 7:00 - 10:00a.m. in our Rancho overlooking the jungle. We do not offer lunch or dinner, however, their are many outstanding restaurants within walking distance of the hotel.

What kind of clothes should I bring?
In Manuel Antonio it is shorts, t-shirts, and sandals year round. Other parts of Costa Rica, such as San Jose, Monteverde, and the mountains, you may need a light jacket and sweater. During the rainy season it is still warm but you should pack an umbrella or poncho.

What is the weather like?
Please visit our Costa Rica Weather page for more detailed info on the weather during different times of the year.

Do you have a safe in the room?
Our rooms don't have safes, however, their is a safe in the reception available for guests to use to store their passports, money and other valuables. Their is no charge to use the safe.

Are dogs allowed?
We love dogs, unfortunately we can't allow them as guests. People bring their dogs with them, turn on the a.c. and t.v. and leave their dogs alone in the hotel room, they use the hotel as a boarding facility. The dogs know that their owners went to the beach and left them in the room. Pissed, they then proceed to destroy the room. Sorry.

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Banana Tree Hotel
Manuel Antonio Costa Rica
(506) 777- 5197
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